1. Who We Are
TODO: Insert the full legal entity name, registered business address, registration details, and official notice address for Classwork Squad.
For privacy questions, contact hello@classworksquad.com. TODO: Add postal address, data protection contact, and any jurisdiction-specific representative details if required.
2. Information We Collect
The information we collect depends on how you interact with the website and services.
- Contact details such as name, email address, WhatsApp or phone number, country, preferred language, and preferred contact method.
- Inquiry details such as academic level or role, service interest, deadline, budget range, topic, project status, requirements, instructions, and consultation notes.
- Documents and files you choose to share, including drafts, rubrics, manuscripts, references, code, datasets, feedback, reviewer comments, or project materials.
- Communication records from email, WhatsApp, Calendly, contact forms, consultation calls, and follow-up messages.
- Payment and billing details if paid services are introduced. TODO: Insert payment processor, invoice fields, tax details, and whether card data is stored by the processor only.
- Technical and analytics information such as IP-derived country, browser type, device information, pages viewed, referral source, cookie identifiers, and event data if analytics tools are configured.
3. Contact Forms and Consultations
The website contact and quote forms may ask for details needed to understand your request and respond appropriately. Submitted form details are processed through the website backend and recorded in a Google Sheets lead register for scope review and follow-up.
You can also contact Classwork Squad through WhatsApp, email, or Calendly if you prefer not to use the website form.
4. Uploaded Files and Shared Documents
If you upload or otherwise share documents through email, WhatsApp, Calendly notes, future website upload features, or another approved channel, we use those materials to assess scope, prepare quotes, provide support, review work, maintain service records, protect against misuse, and resolve disputes.
You should remove unnecessary sensitive personal data before sharing files. Do not share restricted research data, third-party confidential information, patient data, government IDs, payment card information, or institutional records unless you are authorized and the data is necessary for the service.
TODO: Insert file storage provider, access permissions, encryption practices, backup policy, retention period, deletion workflow, and whether subcontractors or specialist mentors can access documents.
5. How We Use Information
- Respond to inquiries, schedule consultations, prepare quotes, and clarify scope.
- Provide guidance, mentoring, editing, tutoring, research assistance, learning support, and related services.
- Communicate by email, WhatsApp, Calendly, phone, or other selected channels.
- Improve website content, service quality, user experience, pricing clarity, and support workflows.
- Maintain security, prevent abuse, enforce academic integrity rules, and investigate suspected misuse.
- Process payments, refunds, invoices, records, taxes, and accounting if paid services are used.
- Comply with legal obligations, professional requirements, platform rules, and dispute resolution needs.
6. Cookies and Analytics
The website may use cookies or local browser storage for language, country, and preference functionality. The language/country switcher may set a preference cookie so the site can remember selected regional settings.
Analytics and advertising tools are prepared through environment variables and may include Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, LinkedIn Insight Tag, and Microsoft Clarity if configured. These tools may collect usage, device, referral, conversion, and interaction data according to their own policies.
TODO: Confirm exactly which cookies, analytics tools, advertising pixels, consent-management tools, and retention settings are active before launch. Add a cookie table if required by the jurisdictions served.
7. Legal Bases and Consent
Depending on your location, we may rely on consent, contract performance, legitimate interests, legal obligations, or another lawful basis to process personal data. Examples include responding to your request, preparing a quote, delivering agreed services, improving the website, preventing misuse, keeping business records, and complying with law.
TODO: Confirm legal bases for each jurisdiction served, including GDPR, UK GDPR, India DPDP Act, UAE privacy requirements, US state privacy laws, and any other applicable frameworks.
8. Sharing Information
We share personal data only where needed for the purposes described in this policy, with appropriate safeguards where required.
- Communication providers such as email, WhatsApp, Calendly, hosting, and form or CRM providers if connected.
- Payment processors, accounting providers, tax advisors, and banks if paid services are used.
- Analytics, security, and advertising providers if their tools are configured.
- Specialist mentors, editors, consultants, or contractors who need access to deliver the agreed support. TODO: Confirm subcontractor confidentiality terms.
- Legal, regulatory, law enforcement, institutional, or dispute-resolution recipients where required by law, necessary to protect rights, or necessary to address misuse.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal data and client materials against unauthorized access, loss, misuse, and alteration.
No website, messaging channel, cloud service, or internet transmission can be guaranteed completely secure. You are responsible for using secure devices, accounts, and channels when sharing sensitive information.
TODO: Insert concrete security controls, including hosting provider, access control model, two-factor authentication requirements, encryption practices, logging, breach response process, and staff or contractor training.
10. Retention
We keep personal data and client materials only as long as reasonably needed for inquiry handling, service delivery, business records, legal compliance, security, misuse prevention, and dispute resolution.
TODO: Insert retention periods for inquiries, consultation notes, completed service records, uploaded files, payment records, analytics data, backups, and deletion requests.
11. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data. You may also be able to withdraw consent, opt out of certain processing, or complain to a data protection authority.
To make a request, contact hello@classworksquad.com. We may need to verify your identity before acting on a request. TODO: Insert response timelines and jurisdiction-specific rights notices.
12. International Transfers
Because Classwork Squad supports users remotely, personal data and documents may be processed in countries other than your own by us, service providers, or communication platforms.
TODO: Confirm transfer mechanisms, hosting locations, service-provider regions, and any standard contractual clauses or other safeguards required.
13. Children and Minors
The services are intended for users who can lawfully request academic support and consent to data processing in their jurisdiction. Minors should use the website only with parent, guardian, or institutional permission where required.
TODO: Insert minimum age, parental consent process, and region-specific child privacy notices if the business serves minors.
14. Policy Updates
We may update this Privacy Policy as the website, services, legal requirements, or vendor stack changes. The updated version will be posted on this page with the revised effective date.